Crucial Confrontations: Tools For Talking About Broken Promises, Violated Expectations, And Bad Behavior

Crucial Confrontations: Tools For Talking About Broken Promises, Violated Expectations, And Bad BehaviorBehind the problems that routinely plague families, teams, and organizations are individuals who either can't or won't deal with failed promises. Others have broken rules, missed deadlines, or just plain behaved badly. If anybody steps up to the issue, he or she often does a lousy job and creates a whole new set of problems. New research demonstrates that these disappointments aren't just irritating they're costly sapping organizational performance by

Dip in whenever you feel the urge to experiment

Many of the fairy tales we are most familiar with today have their roots in this oral tradition of storytelling

highly engineered world

Tracing the evolution of humor from the caveman days to the bawdy middle-class antics of Chaucer to Monty Python's game-changing silliness to the fast-paced meta-humor of The Simpsons

but there's still room for recipes and for Hannah to move toward an overdue decision on the question of which of her two boyfriends she prefers

and the everyday adventurers--male and female--who were bold enough or foolish enough to be drawn to the unknown

full of heart and imagination

Alice-Miranda and her friends have been invited to attend the Queen's Colours inaugural leadership program in Scotland and they just might be joined by a few familiar faces from around the globe

and as the Greeks and Trojans march into battle

The last thing she remembers is a gun pointed directly at her

With many of the world's top scientists now predicting that the Earth will be invaded by aliens within the next few decades

David's willing to risk it